Marcus Floriano is a seasoned IT professional with 20 years of experience in technology, including a decade in software development management, cloud infrastructure engineering, and IT management. They have led teams in creating new products, automating cloud computing solutions, and developing content portals. Marcus holds a Bachelor's degree in Computer Science and a postgraduate degree in Software Architecture from ITA. They have also contributed as a lecturer in Web Engineering and have extensive experience with agile methodologies and various cloud technologies. Currently, they serve as the Head of ITSM & Tools Engineering.
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