Marcus Rocha is a skilled IT professional with extensive experience in monitoring, support, and incident management in infrastructure environments. With a focus on ITIL practices at Spassu Tecnologia e Serviços, Marcus has supported Petrobras teams in managing changes, emergencies, and remote server verification across various systems, including ORACLE, SQL, and both Linux and Windows servers. Marcus previously held roles at Connectcom and Montreal Oficial, providing support for Linux/Windows systems and managing IT assets. Education includes a degree in Data Processing from Centro Universitário da Cidade and a postgraduate degree in Network Technology and Security from Universidade Estácio de Sá. Currently, Marcus serves as an Analyst of Processes in IT Governance at TIVIT.
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