Mauro José is currently an Analista de Suporte de TI at TIVIT, where they contribute to resolving technical issues related to computers, networks, and operational solutions. Previously, they held roles in technical support at Hewlett Packard Enterprise and XP Inc., providing support for hardware and software issues. From 2010 to 2011, Mauro worked at Porcão Licenciamentos e Participações S/A, focusing on implementing structured networks and software security policies. Mauro's educational background includes a Tecnólogo degree in Computer Systems Networking and Telecommunications from Estácio, which they are currently pursuing, along with a degree in Análise e Desenvolvimento de Sistemas at Universidade Veiga de Almeida, scheduled for completion in 2025.
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