Murilo Loiola is a dedicated IT professional currently studying Gestão da Tecnologia da Informação at Universidade Cruzeiro do Sul. They serve as a Senior Support Analyst at TIVIT, where they provide high-level technical support for critical incidents and lead a team of 24 analysts. Previously, Murilo worked as a Pleno Support Analyst for SulAmérica, focusing on complex problem resolution and operational management. They are passionate about technology, innovation, and continuous learning in the IT sector.
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