Wilson R. has over 15 years of experience in the IT sector, gained through roles in multinational companies where they held strategic positions of trust. They coordinated operations, managed infrastructure environments using monitoring tools, and executed changes to ensure service quality. Currently, Wilson serves as a Senior Operating Systems Analyst at TIVIT, implementing End-to-End monitoring for over 150 clients. Their previous roles include IT Specialist at IBM and Senior Support Analyst at DTS Latin America, among others. Additionally, Wilson completed their education at the Faculdade de Tecnologia de São Paulo.
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