Dulce Sosa is a skilled professional specializing in quality management and operational improvement, with significant experience in the telecommunications and manufacturing sectors. They served as Jefe de Calidad for TK Elevator, where they implemented quality control systems and developed responsive dashboards using Power BI. Dulce's background includes a Bachelor's degree in Industrial Engineering from Universidad de San Carlos de Guatemala and a Master's degree in Business Intelligence & Analytics from Universidad Galileo. They have demonstrated strong leadership and a commitment to excellence across various projects and roles, including customer service and process improvement initiatives.
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