Lucia Ovin

Lucia Ovin is a Service Management Analyst at BNP Paribas, where they oversee the coordination and management of Change, Incident, and Problem Processes. With extensive experience in translation and linguistics, Lucia has worked as a sworn translator and has held roles in the aeronautics and IT sectors. They hold multiple master's degrees, including one in International Business & Trade Management and another in Applied Linguistics to the Teaching of English as a Foreign Language. Currently, Lucia is the Global ITSM Manager at TK Elevator, continuing to leverage their diverse expertise in the field.