David Cassel is a seasoned professional in the public sector, currently serving as the Director of Public Services at TLScontact since 2025, where they focus on enhancing service quality for users and improving the working conditions of public agents. Cassel previously held various leadership roles, including Président at YADELOO and CEO at SYNERFIL - Teleperformance, and has extensive experience in B2B commercial development and citizen relationship management. Additionally, they contributed as a Vice President at Teleperformance France and at TLScontact, emphasizing human and digital governance in public services. Cassel holds a Master’s degree in Business Law from the Université Paris-Sud and a Master in Marketing from ISM Teleperformance Paris Dauphine.
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