Elena Ivanova

Customer Care & Complaints Manager at TMDHosting

Elena Ivanova has a wealth of work experience beginning in 2008 as a Secretary at Dimitrov, Petrov & Co. In 2010 they moved to VIP Dental Recruitment Agency as an Assistant Human Resources Manager. In 2012 they were a Manager (maternity cover) at Linda Transport and Cleaning. In 2013 they were a PPI Case Handler at Lloyds Banking Group. In 2014 they were a Business Development Manager at Borsatip. Since 2015 they have been a Customer Care & Complaints Manager at TMDHosting, where they manage the team's responsibility, assigns tasks, monitors performance, and ensures all complaints are handled promptly and in a professional manner.

Elena Ivanova graduated from St. Patriarch Evtimii, Plovdiv, Bulgaria with a High School Diploma in English Language and Literature, General in 2006. Elena then earned a BA Tourist Hospitality Management from the European College of Economics and Management, Plovdiv, Bulgaria in 2009. Finally, they completed a Bachelor of Laws - LLB at Birkbeck, University of London in 2014.

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