Maitê Ferraz is an accomplished Executive Manager with a strong background in operational excellence, continuous improvement, and project management across various sectors, including insurance and industry. They have successfully led numerous Lean Six Sigma initiatives and strategic planning projects, focusing on enhancing customer satisfaction and operational efficiency. Maitê's experience includes roles at Cetelem, BNP Paribas Cardif, Zurich Brasil Seguros, and Europ Assistance, where they implemented significant process improvements and automation solutions. Currently, they are pursuing a Master’s degree in Entrepreneurship and Innovation at the University of São Paulo.
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