Natalia Olievschi is a seasoned customer service and logistics specialist with extensive experience in SAP-based operations and order management. At Menarini Stemline, from March 2024 to November 2025, Natalia executed SAP MM/SD test cycles for the SAP S/4HANA rollout and provided essential cross-functional support and training. Previously, at Catalent, from October 2021 to March 2024, Natalia managed over 500 orders monthly and enhanced team performance through training on JD Edwards. At Katoen Natie, from April 2015 to June 2020, a significant reduction in customer complaints was achieved under Natalia's leadership as customer service team lead, alongside managing a diverse portfolio of clients. Natalia holds a Master of Science in Procurement, Logistics, and Supply Chain Management from The University of Salford and additional master's and bachelor's degrees from Universitatea de Stat din Moldova.
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