Ashley S. is an experienced professional in customer success management, currently serving as the Director of Mid Market Restaurant Success at Toast since October 2016. Ashley's career includes progressive roles such as Senior Manager and Regional Manager focusing on the West Coast customer success team for enterprise and mid-market restaurant groups. Prior experience includes leadership as Customer Success Lead at CreatorIQ, where best practices for onboarding and client engagement were established, and as Escalation Engineer Lead at Hulu, where team cohesion and performance standards were emphasized. Initial roles at Apple and Hulu involved customer support with a focus on marketing partnerships. Ashley holds a Bachelor of Fine Arts degree in Musical Theatre from the American Musical and Dramatic Academy and has further education from Oakland University.
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