Bennett Cross has a diverse background in the hospitality and customer service industries, highlighted by roles at Blue Bottle Coffee, where responsibilities included new store openings and quality control. Bennett's career progressed through positions such as General Manager at Urban Roots Brewing and Smokehouse, Customer Service Supervisor at Minted, and Founder of Good News Wine, demonstrating expertise in operational management and team leadership. Bennett also provided consulting services in Northern California, advising on hospitality ventures. Education includes a Bachelor of Arts from Pitzer College and a focus on Design Thinking from Stanford Continuing Studies. Currently, Bennett serves as a Customer Success Manager II at Toast.
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