Charles Platt is currently a Device Care Senior Expert at Toast, drawing on a decade of experience in IT support. They previously served in various roles, including as a Gaming Technician and Technical Service Representative, where they refined their skills in troubleshooting and customer service. Charles began their career as a Gaming Professional and transitioned into IT, utilizing their background in customer relations and technical support. They hold an Associate of Arts degree from Neosho County Community College and a Microsoft Certification in Web Development from Centriq-Foss.
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