Hope Nilsson

Hope Nilsson is a Principal Technical Writer at Toast, Inc., with over twenty years of experience in the tech industry. Hope previously built a documentation team for a startup and has held various roles, including Senior Principal Technical Writer at Oracle and Documentation Manager at Endeca. Known for excellent project management and interpersonal skills, Hope has contributed to high-stakes documentation for respected companies, focusing on developer audiences and cloud-based products. Hope's educational background includes a degree in Communications from Boston University and Java programming studies at Harvard University Extension School.