Jesse Ceja, MBA, is an experienced professional with a strong background in customer success and onboarding, currently serving as an Onboarding Consultant II at Toast since October 2021, following a role as an Onboarding Consultant I. Previous experience includes working as a Restaurant Fulfillment Specialist at Grubhub, where Jesse managed post-sale workflows and facilitated onboarding for new accounts. Jesse also has a robust history in social media management, notably increasing Wine & Dine Chicago's following by 3,000 in ten months while creating engaging content. Other roles include Client Success Specialist at Uber, where Jesse enhanced restaurant partner experiences, and various positions that focused on customer engagement and social media strategy. Jesse holds an MBA from DePaul University, along with a Bachelor of Communication and an Associate of Science.
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