Jonathan Y. has extensive experience in customer care, currently serving as Senior Manager of Customer Care at Toast since July 2019. Jonathan Y. has held various positions at Toast, advancing from Customer Care Specialist I to managing roles, including Customer Care Manager II and Customer Care Manager I in the Employee Cloud division. Prior experience includes a Sales Representative role at Project One, Inc. and positions at Blackberry Market, where Jonathan Y. served as Shift Supervisor and Team Member. Jonathan Y. holds a Bachelor’s Degree in History from Wheaton College, earned between 2012 and 2016.
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