Mike Taylor

Mike Taylor is a skilled professional with extensive experience in quality auditing and billing processes, currently working as a Quality Auditor at Toast since July 2021. Prior to this role, Mike held multiple positions at Toast, including Senior Billing Representative, Billing/Process Rep II, and Billing Representative. From September 2016 to July 2021, Mike contributed to MassMutual as a Policyholder Service Consultant and previously as a Policyholder Service Specialist. Earlier experience includes roles at MassMutual Financial Group as a Human Resources Partner and another position as a Policyholder Service Specialist from September 2013 to February 2016. Mike holds a Bachelor's degree in Philosophy from Central Connecticut State University, earned between 2012 and 2014.