Ryan O. is an accomplished operations and enablement professional with extensive experience in technical support and project management. Currently serving as a Senior Analyst at Tock since December 2021, Ryan previously held roles at Everbridge as an Application Specialist, where responsibilities included onboarding customers to the Redsky platform and providing ongoing technical support. Prior experience includes working as a Technical Support Specialist at ORANJ, facilitating client communications and collaborating on feature enhancements, and a decade-long tenure at Groupon in various roles such as Application Operations Support Specialist, Site Editor, and Deal Qualifier. Ryan O. holds a B.A. in Political Science and Sociology from Loyola University Chicago.
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