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Travel & Leisure

Tock

Tock's headquarters in Chicago, IL, United States

This department focuses on assisting customers, resolving inquiries, and ensuring satisfaction with products or services.

Customer Support

The Engineering and Development team at Tock is responsible for designing, building, and maintaining the technology that powers the order delivery and pickup service. This team works collaboratively to enhance the user experience, ensure system reliability, and implement innovative features, all while optimizing performance for a seamless interaction between customers and restaurants. Their diverse expertise in software engineering, product design, and quality assurance drives the continuous improvement of Tock's platform.

Engineering and Development

This department focuses on managing and optimizing the sales process to enhance performance and drive revenue growth.

Sales Operations

The Account Management team at Tock is responsible for fostering strong relationships with restaurant partners to ensure successful onboarding and ongoing support. They oversee the implementation of the platform, address client needs, and drive engagement to maximize partner satisfaction and retention. By collaborating closely with restaurant owners, the team helps optimize their delivery and pickup operations, ultimately enhancing the customer experience.

Account Management

This department focuses on managing the execution and delivery of projects and initiatives to ensure successful implementation.

Implementation Services

The Sales and Marketing Team at Tock is responsible for driving revenue growth and brand awareness through strategic partnerships, targeted marketing campaigns, and sales initiatives. This team focuses on expanding the restaurant network, fostering relationships with business clients, and enhancing customer engagement to ensure a seamless delivery and pickup experience for users. Their collaboration supports both the acquisition of new businesses and the retention of existing ones, enabling Tock to thrive in the competitive food service market.

Sales and Marketing Team

This department focuses on designing, coding, testing, and maintaining software applications.

People (2)

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Other teams

Engineering and Development

Sales Operations

Account Management

Implementation Services

Sales and Marketing Team

Software Development