Malcolm Catwell has diverse experience in customer service and creative roles. Starting as a Courier at Postmates in 2015, Malcolm delivered food and various items in the greater New York Area. Subsequently, Malcolm expanded customer service expertise as a Concierge at TodayTix since April 2016 and served as a Front Office Associate at Thomas Eye Group from July 2020 to July 2021, managing patient check-ins, appointments, and insurance correspondence. Currently, Malcolm works as an Executive Assistant at Reed Limited Entertainment and as a Cake Artist at Haagen Dazs, where skills in cake creation and decoration are applied. Educational qualifications include a Bachelor's degree in Dramatic Arts Film and Television and Drama and Dramatics/Theatre Arts from St. John's University and further training from the American Academy of Dramatic Arts.
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