Afton Poole

Afton Poole is a seasoned professional with extensive experience in customer success and education. Currently serving as a Customer Success Specialist at Togetherwork since February 2024, Afton effectively manages a diverse roster of over 120 clients for a Pet Care software platform, achieving a 25% increase in user engagement through tailored training sessions. As the Business Owner and Operator of Erica Jane's since January 2023, Afton focuses on marketing strategies to enhance brand awareness and customer retention. Previously, Afton worked as a Customer Success Consultant at Bullhorn, managing over 50 clients with significant annual recurring revenue. Afton’s career commenced in education, with a foundational role as an Elementary School Teacher at NCOE CUSD #3, and earlier experience teaching junior high and high school at Harrisburg Alternative School, emphasizing instructional excellence and student achievement. Afton holds a Bachelor's degree in Education from Southern Illinois University, Carbondale.