James Johnson

James Johnson is currently the General Manager at TOM FORD, leveraging extensive retail management experience. Previously, they held the position of Store Manager at Pottery Barn, where they successfully opened a new store and implemented customer service initiatives that achieved district-wide adoption. Prior to that, they worked as a Store Manager at FRONTGATE, where they played a key role in developing retail strategies and training programs. Additionally, James began their career as an Operations Manager at Neiman Marcus, managing a large customer service team and enhancing operational efficiencies.