Max Wallace is an accomplished professional in customer experience management with a notable career at Tommy John, where tenures spanned from July 2014 to the present, culminating in the role of Customer Experience Director. Prior titles at Tommy John included Senior Customer Experience Manager, Customer Experience Manager, and Customer Experience Team Lead. Previously, Max served as a Crackerjack at Fab.com from September 2013 to May 2014. Max holds a Bachelor of Arts in Communication from the University of Southern California.
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