Ben Kolls is an experienced IT professional with a strong focus on service management, incident management, and release coordination, currently serving as a Service Manager at TomTom since May 2010. Ben has a history of guiding large-scale change projects as a Senior Release Coordinator and improving incident management processes as an Incident & Problem Management Advisor. With foundational roles in incident management and technical support across various organizations, including Unisys and Star Choice Television Network, Ben also possesses a solid educational background, holding a Bachelor of Arts in Multimedia and a Bachelor of Business Administration with a concentration in International Business from the University of New Brunswick.
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