David Chen is a Senior Customer Success Manager for APAC at TomTom, with extensive experience in business solutions development and program management. They have previously held roles such as Technology Deployment Manager and Supplier Manager, demonstrating a strong ability to foster relationships and drive customer satisfaction across various regions in Asia. David earned a Bachelor of Engineering in Surveying Technology from National Cheng Kung University, followed by multiple advanced degrees, including an MBA in International Business from National Taiwan University. Through strategic planning and effective communication, they have successfully contributed to high retention rates and customer satisfaction scores.
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