Grace Alex is an accomplished professional with extensive experience in business management, account management, and customer success across various industries in the Asia-Pacific region. Currently serving as a New Business Management Executive at TomTom since November 2022, Grace manages complex accounts and demonstrates strong business acumen in financials and market needs. Prior roles include Customer Success Manager at Inspace, where responsibilities encompassed project management and customer development, and Customer Success + Relationship Manager at GlobalData Plc, focusing on client engagement and value maximization. With a solid educational background, including a Ph.D. in International Relations and Intercultural Communication from Ewha Womans University, Grace possesses notable expertise in communication and relationship management, further enriched by roles in academia and project management.
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