Richard Swaffield

Richard Swaffield is a seasoned professional with extensive experience in the engineering and support sectors. Currently serving as Director at Tooling Intelligence Ltd since September 2015, Richard previously held the position of Senior Customer Support Engineer at the same company from May 2010 to May 2015. Prior to this, Richard worked as ICT Manager at DRP Logistics from January 2012 to January 2015 and as eCommunications Editor for Coventry City Council from January 2004 to May 2010. Richard Swaffield has a strong background in enhancing customer returns on non-production materials through expert guidance in business improvement.