Michelle Douglas is an experienced professional in customer support and project management, with a strong background in overseeing customer deployments and managing projects across various organizations. With notable roles at Zenoss, including Senior Project Manager and Customer Success Manager, Michelle successfully managed large-scale IT-monitoring software implementations and led a team of Customer Success Managers. Recognized as the 2021 Employee of the Year at Zenoss, Michelle has a proven track record in fostering customer relationships and aligning operational strategies with business objectives. Currently serving as the Sr. Enterprise Program Manager at Toolio, Michelle continues to leverage expertise in delivering exceptional customer service and project oversight.
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