Manuel Novak is a seasoned professional in customer success and project management, currently serving as Team Lead Customer Success and Customer Success Manager at ToolSense since August 2020, where a focus on modernizing asset management practices is emphasized. Prior to ToolSense, Manuel held the position of Project Manager at SWARCO Traffic Austria GmbH, overseeing various projects related to traffic light systems and e-mobility from August 2018 to August 2020. Earlier experience includes roles as an Engineer and Network Coordinator at ASFINAG from March 2009 to July 2018, involved in electrical and mechanical equipment as well as information and communication technology. Manuel holds a Bachelor of Science in Information Technology from FH Campus Wien and completed secondary education in Electrical Engineering and Electronics at HTL Wien 10.
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