Andres Forero

Andres Forero is an experienced technical professional with a background in customer support, quality assurance, and engineering. Currently serving as a Level 2 Customer Care Consultant at ToolsGroup since December 2020, Andres provides specialized assistance for both SaaS and on-premise solutions while managing complex technical issues and performing advanced diagnostics. Previously, Andres worked as a Quality Assurance and Technical Support Specialist, diagnosing software issues and conducting quality tests. Prior experience includes serving as a Technical Support Engineer at NewSat SAS, providing technical advice and leading engineering projects, and working with Halliburton as a Field Professional and Associate Field Professional in wireline and perforating operations. Andres holds a degree in Electronics Engineering from Pontificia Universidad Javeriana, obtained in 2009.