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Marcel R. is an experienced professional in business solutions and analysis, currently serving as the Lead, Business Solutions at CAAT Pension Plan since May 2019. Responsibilities include overseeing a team of Business Analysts, managing application support, identifying project risks, and ensuring timely delivery of business requirements. Prior roles include Business Solutions Analyst, where Marcel performed end-to-end Software Development Life Cycle tasks and collaborated with various stakeholders, and Pension Analyst in Quality Assurance. Previous experience at OMERS includes positions as a Business Analyst and Senior Pension Specialist, where Marcel translated business needs into functional specifications and led project planning. Earlier career at Aon Hewitt involved HR Benefits Operations Analyst and Senior Customer Service Representative roles, focusing on complex benefit issue resolution and process improvements. Marcel holds a Business Administration Human Resources Diploma and a General Business Diploma from Seneca Polytechnic, along with a degree in Administrative Studies from York University.
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