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Jake Battaia

Software Tech Support at ToolWatch

Jake Battaia has a diverse work experience, starting with their role as a Software Tech Support at ToolWatch Corp since 2011. Prior to that, they worked at Intuit as a Support and Sales associate for Homestead.com in 2009. Jake was briefly unemployed during the same year. Jake also gained extensive experience as a Senior Tech Support at ESS from 2001 to 2008, where they provided troubleshooting and training for software related to environmental areas. Additionally, they worked as a Customer Service Representative at Protocol in 2001 and as a Computer Technician at ARC staffing for a three-month contract in the same year. Jake'searlier work experience includes serving as a Help Desk/SOC Technician at Mshow.com from 1999 to 2001, where they provided support for an over-the-web conference application and managed server-related tasks.

Jake Battaia attended Fort Lewis College from 1994 to 2000. No specific degree or field of study information is provided.

Location

Littleton, United States

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ToolWatch

In 1991, Don Kafka, an electrical contractor at the time, knew that his tools were slowly disappearing. The idea of spending valuable time searching for them was not appealing, but missing tools also meant he was unnecessarily losing profits. After futile efforts to find an immediate, off-the-shelf solution to this problem, Kafka decided to develophis own system. The first iteration of ToolWatch addressed many of Kafka’s tool-related challenges. However, it wasn’t long before he developed the vision of a total solution for tool, equipment and materials management. Over the next decade, this vision gained rapid acceptance in an industry long plagued by high levels of tool loss, damage and hoarding. Since then, Kafka and the ToolWatch team have implemented thousands of customer-suggested improvements and enhancements, culminating in what is today the world’s leading tool and materials management solution. More than 4,000 organizations in more than 20 countries use ToolWatch to streamline the process of managing tools, equipment, materials and consumable items across their organizations. Easy to use and delivered through the cloud, ToolWatch uses one centralized database to securely store critical information on all warehouse and field operation assets.