Gergo B. has a diverse work experience spanning several companies. Gergo started their career in 2013 as a Marketing Assistant at Philips Lighting, where they worked until 2015. Gergo then moved on to the Prime Minister's Office Hungary, where they served as a Cultural Representative from 2015 to 2016. Following this, Gergo joined Kantar in 2016 as a Client Deliverables Executive and Project Manager, staying with the company until 2018. In 2019, they joined TOPdesk as an IT Consultant and later became the Team Lead Consultancy & Support. In 2020, Gergo took on the role of Talent Lead, responsible for coaching and appraising colleagues. Currently, they hold the position of Head of Customer Services at TOPdesk Magyarország Kft., overseeing service delivery and revenue for the firm.
Gergo B. completed their Master of Business Development degree in Business Administration and Management at Óbuda University from 2019 to 2021. Prior to that, they obtained their Bachelor's degree in Sociology from Eötvös Loránd University, where they studied from 2011 to 2014.
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TOPdesk
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TOPdesk is an independent, international provider of service management solutions based in Antwerp. We are a proud, young, innovative organization with commitment, trust and respect for each other and our customers. We help our customers to satisfy their customers. TOPdesk delivers user-friendly products and targeted services that bring complexservice processes to the essence. This enables service organizations to better focus on their core business and supporting role. TOPdesk was founded in 1993 as a manufacturer of service management software. Over the past twenty years, TOPdesk has turned out to be an independent, reliable company that has developed into a major, well-known player in the service management market. At that time, the company has grown into an international company with eight foreign offices and more than 500 employees.