Kay Mercado is currently the Senior Staff Product Designer at Topstep, where they lead innovative design initiatives. Previously, they served as a Product Design/UX Lead at American Express and held roles in design leadership at various organizations, including Kaiser Permanente, where they established the organization’s first Mobile UX Design team. With extensive experience in user experience and a strong focus on integrating design with software development, Kay has become a notable figure in the field of product design.
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