Matthew Donovan

Matthew Donovan is an experienced professional currently serving as a Service Delivery Officer at Probe CX since March 2024, specializing in governmental financial services and compliance. Previously, Matthew held a similar role at Serco, managing government-related financial inquiries and assisting clients with complex policies. As a Futures Trader at Topstep since October 2022, Matthew has honed skills in market analysis and risk management. Earlier experience includes customer support roles at Concentrix, Vocus, and Pure Water Systems, alongside editorial contributions to Independent Australia. Matthew's educational background includes a Bachelor of Communications from the University of Southern Queensland and ongoing studies in Business and Government at Griffith University, with plans to pursue a Bachelor of Laws.