Michael Blanco is an experienced Software Support Manager at Toptech Systems since August 2025, leading a dedicated support team to enhance customer experiences and operational excellence. Prior to this role, Michael held various positions at UKG from March 2019 to May 2024, including Software Support Engineering Manager, where oversight was provided for a team of 18 engineers in the Human Capital Management value stream. Michael's background in customer support began at Ultimate Software, spanning from 2007 to 2010, progressing through roles from Tier I and II Customer Support to Support Escalation Manager and Cloud Engineering Team Leader. Michael holds a Bachelor's degree in Management Information Systems with a focus on Information Security from Florida Atlantic University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices