Allison Hamann

Allison Hamann has extensive experience in customer success and technical support, with a career spanning over a decade across multiple prominent companies. Currently serving as Strategic Customer Success Manager at Torch since June 2025, previous roles include Director of Customer Success and various management positions at Praxis Labs from July 2022 to November 2025. Prior to that, Allison worked at Glint from February 2018 to July 2022, where senior roles included leading internal programs. Early career experience includes positions at IBM from October 2011 to January 2018, where Allison held leadership roles in the Global Support Center and contributed to the training and implementation of customer support systems.