Vanessa B.

Customer Experience Lead, Learning & Development at Tornado

Vanessa B. has a diverse work experience that spans several years. Vanessa most recently worked at Tornado as a Customer Experience Lead, Learning & Development, starting in September 2022. Prior to that, they held a role as a Customer Experience Specialist at Tornado from November 2021 to September 2022.

Before joining Tornado, Vanessa worked at Aspiration as a Customer Engagement Representative from April 2021 to November 2021.

Earlier in their career, they worked at COS as a Floor Manager from December 2019 to April 2021, and as a Visual Manager from August 2019 to December 2019.

Vanessa also has experience as a Visual Merchandiser at Target from October 2018 to August 2019, and at H&M as a Visual Merchandiser from February 2017 to September 2018. Vanessa also worked as a Sales Advisor at H&M from August 2015 to February 2017.

Additionally, Vanessa has interned at Sondra Celli Designs as a Social Media Intern from July 2014 to May 2015, and at Essential as an Industrial Design Intern from June 2011 to August 2011.

Vanessa B. pursued their education at the Massachusetts College of Art and Design from 2011 to 2015, where they earned a Bachelor of Fine Arts (BFA) degree with a focus on Animation. In addition to their formal education, Vanessa obtained the Talkdesk Agent Certification from Talkdesk in April 2021.

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Previous companies

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Peers

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Timeline

  • Customer Experience Lead, Learning & Development

    September, 2022 - present

  • Customer Experience Specialist

    November, 2021