Jeff Jacobson, PMP, currently serves as the Documentation Manager II at The Toro Company, leading a 50-person Technical Publications and Drafting organization. Previously, Jeff held the position of Technical Communications Manager at Spok, overseeing a team of Technical Writers and managing the internal and customer-facing documentation site, Spok Knowledge. Jeff's extensive experience also includes a tenure at Emerson Automation Solutions, where Jeff managed technical writing functions and led translation projects, significantly improving process efficiency. Jeff holds a Bachelor of Science in Scientific and Technical Communication from Michigan Technological University and is a certified Project Management Professional.
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