토스씨엑스는 토스 증권, 토스 뱅크, 토스페이먼츠 등 서비스 확장에 따라 토스에서 추구하는 탁월한 고객 경험을 위한 전문 상담 제공의 필요성을 가지고 설립된 토스커뮤니티의 CS 전문 계열사 입니다. 토스씨엑스는 토스 서비스를 사용하고 있는 고객들의 경험을 극대화하는 조직으로서, 고객의 행복(Customer Happiness)을 넘어 서비스를 사용하는 고객들의 경험(Customer Experience)을 수호하고자 합니다.

Enterprise Software

Payments

Toss CX (토스씨엑스)

Toss CX (토스씨엑스)'s headquarters in 서울시, Republic of Korea

This department manages and oversees the organization's IT infrastructure and mobile operations to ensure efficient service delivery.

IT Operations

This department focuses on enhancing customer satisfaction and ensuring a positive experience across all touchpoints.

Customer Experience Division

This department focuses on analyzing and interpreting data to support decision-making and drive business insights.

Data Analytics

This department manages employee relations, recruitment, and staff development.

Human Resources

This department focuses on managing employee experience, development, and organizational culture.

People & Culture

This department focuses on sourcing, attracting, and hiring qualified candidates to meet organizational needs.

People (0)

Jobs (0)

Other teams

Customer Experience Division

Data Analytics

Human Resources

People & Culture

Talent Acquisition