Since 1980, Total Communications has been a trusted advisor to organizations, helping them plan, develop, implement, protect, and support their business operations through transformative technology solutions. A national company strategically positioned between Boston and NYC, Total is the only digital solutions and service provider in the Northeast able to provide as high a level of in-house resources.

With a depth and breadth of experience in Networking and Wireless; Cybersecurity and Business Continuity; Cloud Services and Software; Cabling Solutions; and Collaboration, Total delivers an unrivaled commitment to clients by leveraging strong industry-leading partnerships with the ease of single-point of contact to ensure optimal reliability, productivity, and value. 

Working in partnership with organizations from the outset, Total's team of highly credentialed engineers, project and account managers, and technicians helps clients identify, address, and mitigate business challenges, in order to attain short and long-term goals. 

We are proud of our technology partnerships:
* Cisco Gold Partner
* Cisco Master Collaboration Specialized Partner
* Mitel Platinum Solution Provider
* Datto Blue Partner

Cloud

Collaboration

Cyber Security

Total Communications

Total Communications' headquarters in East Hartford, CT, United States

Scott Lennon

Shawn Silver

The Sales and Client Management team at Total Communications is dedicated to nurturing and expanding client relationships, ensuring that organizations receive tailored technology solutions that address their unique challenges. This team collaborates closely with clients to identify their needs, offer expert guidance on innovative services, and deliver exceptional support, fostering long-term partnerships that drive success and satisfaction. Through a commitment to responsive service and proactive account management, they help clients navigate the rapidly evolving technology landscape.

Sales and Client Management

The Engineering and Technical Support team at Total Communications is dedicated to delivering expert guidance and robust solutions in networking, voice, and IT systems. Comprising highly skilled engineers and specialists, the team collaborates with clients to identify and resolve technical challenges, ensuring seamless integration and optimal performance of technology solutions. Their proactive support encompasses everything from network design and implementation to ongoing maintenance and troubleshooting, all aimed at enhancing operational efficiency and business continuity.

Engineering and Technical Support

The Leadership Team at Total Communications is responsible for setting the strategic direction and overall vision of the company. This team, comprised of the Chief Executive and President, Chief Operating Officer, and Vice President of Operations, drives operational excellence, fosters innovation, and ensures alignment between the organization’s goals and its transformative technology solutions. They play a crucial role in cultivating partnerships, optimizing resource allocation, and guiding the staff to deliver exceptional value to clients.

Leadership Team

This department focuses on generating revenue through the support and execution of sales strategies and client engagement.

Sales Department

The System and Network Design team at Total Communications is responsible for architecting and optimizing innovative technology solutions tailored to clients' unique operational needs. This team collaborates closely with customers to assess their requirements, design scalable and secure network infrastructures, and ensure seamless integration of advanced communication systems. By leveraging their extensive expertise and industry partnerships, they deliver reliable, high-performance solutions that drive efficiency and enhance overall business performance.

System and Network Design

This department focuses on the development and integration of advanced application solutions and unified communications systems.

Total Communications

Org chart

Teams

Sales and Client Management

Engineering and Technical Support

Leadership Team

Sales Department

System and Network Design

Applications Engineering

Offices

Total Communications

Org chart

Teams

Sales and Client Management

Engineering and Technical Support

Leadership Team

Sales Department

System and Network Design

Applications Engineering

Offices

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