Ian Robinson is a Product Manager and UX Lead at TEI with a strong foundation in UX research and usability testing. They previously served as Healthcare Concierge Manager at IntelliCentrics, where they successfully managed client onboarding and developed custom implementation plans. Ian also led product management and UX design initiatives at Total e Integrated, transitioning the company to agile processes and enhancing product functionality. They hold a Bachelor of Arts in Criminology from Wilfrid Laurier University and certificates in User Experience Design and Digital Marketing Management from the University of Toronto.
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