Amanda Kinney is a Senior Director in Professional Services with a strong background in SaaS and enterprise software, bringing 20 years of experience in driving customer success and operational excellence. They have effectively managed multimillion-dollar budgets, developed innovative service delivery strategies, and scaled high-performing teams across various organizations. Amanda has held leadership roles at companies such as Total Expert and Optum, where they focused on building processes that improve retention and accelerate time-to-value for clients. Currently, Amanda is pursuing a Bachelor of Arts in International Business and French at Concordia College.
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