Steve Marshall

Steve Marshall has a diverse work experience spanning several industries. Steve began their career as the Head of Back Office Operations at Kensington Financial Management Consultants Ltd from August 2003 to June 2009. Steve then joined Smooth Investment Group, where they served as the Operations & Compliance Director. In this role, they implemented changes to improve sales and client service performance and reviewed compliance procedures across various departments. Afterward, Steve worked as a Compliance Consultant, providing support in compliance, training, and staff competency to organizations in the Debt Solutions, Personal Injury, Call Centre, and Financial Services arena. Steve joined Total Solutions as a Compliance Manager in February 2015, where they had responsibilities such as audit reporting, policy and procedure development, complaint handling, system controls, and guidance support. Steve advanced to become the Operations Director at Total Processing Limited in November 2015 until January 2022. Currently, they hold the position of Head of Customer Success at Total Processing, where they continue to contribute their expertise.

Steve Marshall attended Lymm High School but did not obtain a degree or specialize in a specific field of study. There is no information provided about any additional certifications they may have obtained.