James Doyle is a Certified Strategic Customer Success Manager (CCSM) currently working at Totalmobile Ltd. They previously held the position of Senior Customer Success Manager at Vonage from 2019 to 2024, where they focused on delivering excellent customer experiences and ensuring client satisfaction. Before that, James served as a Senior Customer Success Manager at NewVoiceMedia from 2014 to 2016, enhancing customer engagement and retention. James holds a Master of Science (MSc) in Sports Therapy and a Bachelor of Science (BSc) in Sports and Exercise Science, both from the University of Gloucestershire.
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