Jeff Wright is a 3rd Line Customer Solutions Engineer at Totalmobile Ltd, where they focus on enhancing customer experience for rostering products and lead workshops to align support with customer expectations. Jeff is the owner of Crystal Host, having transitioned from a hosting provider to delivering VoIP solutions to SMEs. Prior to their current roles, Jeff served as the Technical Support Team Lead at A2 Hosting, where they fostered a productive work environment and provided customer service, and held the position of Shift Supervisor at A Small Orange. Jeff has been pursuing a BTEC OND in Computer Science at Ballymena Technical College since 2023.
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