Alessandra M.

Alessandra M. began their work experience in 2017 as a Receptionist Apprentice at BR2 Contabilidade. In this role, they provided direct customer support and assisted with various departments within the office. Alessandra also handled tasks such as company and employee registration in the Contmatic Phoenix system. In 2018, they moved up to the position of Administrative Assistant at the same company, where they were responsible for financial spreadsheet preparation, billing, and contract development. Alessandra's most recent role is as an Assistant in Customer Success at TotalPass Brasil, where they have been since 2022. Alessandra currently holds the position of Customer Service Analyst at the same company.

Alessandra M. has a diverse education history. In 2016, they attended Escola Natasha Franco Vieira, where they completed a technical course in administration. Following that, from 2017 to 2020, they pursued a Bachelor's degree in Business Administration at Faculdades Integradas de Ciências Humanas, Saúde e Educação de Guarulhos.

In 2022, Alessandra enrolled in Escola Conquer for a postgraduate program in Digital Marketing. Additionally, they obtained several certifications to enhance their skill set. In 2021, they completed courses in "Conceitos e fundamentos do marketing digital" at FGV Online, "Excel intermediário" at Escola Conquer, and "Excel básico" at Escola Conquer. In 2021, they also obtained a certification in "Inteligência emocional" from Escola Conquer.

Alessandra's certification list also includes "Digital Product Week 2020" from Tera in 2020 and "52º Projeto Ryla – Prêmios Rotários de liderança Juvenil" from Rotary International in 2018. Furthermore, they acquired a certification in "Gestão Financeira de Contas a pagar x Contas a receber" from Contmatic Phoenix in 2018.