Luan Oliveira

Luan Oliveira has a strong background in marketing and social media, with experience in various roles and companies. Luan began their career as an intern at Elife, where they worked as an Assistant Coordinator and Social Media Intern for clients such as Seara, JBS, Swift, Doriana, and Doritos. Luan was responsible for monitoring social media mentions, responding to inquiries and complaints, creating engaging content, and generating monthly performance reports. Luan demonstrated exceptional productivity and implemented strategies to improve customer service response time.

Following their internship at Elife, Luan joined Business Partners Consulting as a Junior Marketing Analyst. In this role, they managed the company's communication freelancers, developed and approved creative briefs, analyzed social media performance metrics, and created comprehensive reports. Luan also played a key role in optimizing communication processes and personalizing mass communication for each stage of the hiring process.

Luan then worked at V8.TECH as a Junior Social Media Analyst. Luan handled multiple clients, including Autopass, Cartão TOP, and Cartão BOM, and performed tasks such as SAC 2.0, active monitoring and classification of mentions, crisis monitoring, post management on social media platforms, and reporting on social media performance. Luan effectively managed the social listening tool Keepcon and ensured compliance with SLA requirements.

Currently, Luan is working at TotalPass Brasil as a Marketing Analyst. Luan'sresponsibilities include tasks related to marketing analysis, but further details about their specific role are not provided in the given information.

Luan Oliveira attended Universidade Anhembi Morumbi from 2018 to 2021, where they obtained a bachelor's degree in Publicidade e Propaganda. In addition to their degree, Luan has completed several certifications. In 2019, they obtained certifications in Microsoft Excel 2013 - Básico and Microsoft Excel 2013 - Intermediário from Fundação Bradesco. In 2022, they completed English Course - Level A2: Pre-intermediate and English Course - Level A2: Pre-intermediate (2) from the British Council. In 2023, Luan received certifications in Branding Essencial from LAJE, Cultura e Liderança from G4 Educação, Gestão de Crises em Redes Sociais and Mapeamento de Públicos em Redes Sociais from Buzzmonitor, Curso de Instagram e TikTok from RD University, and Gestão de Atendimento Eficaz nas Redes Sociais from Buzzmonitor. Luan also completed the Curso TikTok for Creators from TikTok in 2022.