Moisés Souza

Moisés Souza is a seasoned professional specializing in customer experience (CX) and customer success (CS), with a career spanning various roles in the field. They have held positions at NoVerde, where they managed customer inquiries related to personal credit and achieved significant recognition through the RA1000 certification. In their current role at TotalPass Brasil, Moisés analyzes data and optimizes processes while contributing to strategic decision-making. Their education includes a degree in Audiovisual Production from FAM Oficial, completed in 2019.